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David Burkus visited Google’s office in Cambridge, MA to discuss his book, “Under New Management: How Leading Organizations Are Upending Business as Usual”.
This book challenges some of the most widely accepted principles of business management: open floor plans, annual performance reviews, the belief that the customer is always right, the useful of email as a tool for communication, and many others. After decades of research, Burkus has found that not only are many of these fundamental management practices misguided, they can be counterproductive.
David Burkus is an associate professor of management at Oral Roberts University. He is a regular contributor to the Harvard Business Review, Forbes, Bloomberg BusinessWeek, and the Financial Times. www.davidburkus.com